- What is the 30 day risk-free trial?
We know that trying a new product for the first time can sometimes be daunting, this is why we introduced a 30 day risk-free trial offer for first-time customers. This means as a first-time customer only, you can try Modibodi and if for any reason you don’t like the way they work for you, you are entitled to a full refund on 1 garment, excluding delivery.
To claim the refund, please email [email protected]. Please state that you are a first-time customer, and under the 30 day risk-free trial you’d like to request a refund. No further refunds, credits, or exchanges can be given on any additionally worn underpants and all items below are excluded from the 30 day risk-free trial policy.
1. Breastfeeding Singlet/Cami
3. Accessories such as waterproof bags and laundry bags
Our 30 day risk-free trial is not applicable for purchases made through external stockists. Our 30 day risk-free trial is only valid for purchases made directly through the Modibodi website. Please refer to the stockist or return policy if purchasing elsewhere.
- What is Modibodi and how does it work?
Modibodi is reusable and sustainable leak-proof apparel that totally replaces the need for disposable products such as panty liners, tampons, pads, and incontinence products.
Modibodi™ uses high quality, tech-savvy fabrics (like Bamboo, Merino Perform Wool and Microfibre) and the latest in breathable, antimicrobial fibres with our Australian patented Modifier Technology™ – a super slim (only 3mm) stain-resistant lining for modern periods and leaks, and Modifier Air Technology™ – a moisture-wicking, odour-fighting lining for getting sweaty.
We also have our patent-pending Modifier Swim Technology™ found exclusively in our water-repellent, leak-proof swimwear range.
- Should I wash my Modibodi underwear prior to use?
Absolutely, this is very important!
Not only for hygienic purposes (we all need to wash newly bought underwear before use!) but also to maximize the performance of your garments.
Before your first wear, give your Modibodi garments a wash as this will help activate the Modifier Technology in the gusset.
- Are Modibodi products good for light bladder leaks and incontinence?
Yes! If you are one of the 1 in 3 women that experience light to moderate bladder leaks or light incontinence our Australian patented Modifier Technology™ underpants are a fantastic option for you.
They are breathable, odour resistant, super absorbent, leak-proof, stain-resistant, and wick moisture away from your skin so you feel dry, odour free and fresh all day.
- Are Modibodi products good for sweat/perspiration?
Yes! All of our products are great for sweat. They are antibacterial, odour resistant and the top layer is moisture-wicking moving sweat away from your skin, so you can feel dry and fresh no matter how hot it gets.
- Can Modibodi provide protection for the unexpected arrival of my monthly periods, and/or for the first time arrival of my daughter's periods?
Yes! Not many women can predict exactly when their periods will arrive, and when it's your first period, well there's really no change of knowing. Modibodi provides you and your daughter a stylish, super comfortable, failsafe way to avoid being unprepared when your period arrives.
- Can I swim in my Modibodi underwear?
While Modibodi underwear covers you all day, every day, you cannot use Modibodi underpants in the water. We have developed a line of swimwear that use fibres and fabrics specifically suitable for wearing in the water for light-moderate period days.
You will find them here.
- Does Modibodi have PFAS or Nanotechnology?
All Modibodi materials and treatments have been scientifically tested to ensure they comply with global safety standards and requirements. We do not use PFAS or nanotechnology in our garments.
- What makes Modibodi products anti-bacterial?
Modibodi™ uses high quality natural fabrics and breathable tech-savvy blends with the latest in antimicrobial treatments to create a highly comfortable, functional garment.
We use an antimicrobial treatment that does not use nano-technology and is registered with the Environmental Protection Authority to eliminate bacteria and odour, which is necessary to maintain hygienic freshness.
- Are Modibodi garments Eco-Friendly?
Our garments replace the need for disposable hygiene or act as an additional back up instead of using 2 x disposable hygiene products at once. The average woman will use 15,000 disposable menstrual products in her lifetime, and women with incontinence may use an additional 1,000 liners-pads per year.
By choosing to wear our patented Modifier Technology™ apparel you can prevent the thousands of panty liners, pads, and tampons ending up in landfills or being flushed into our waterways.
By choosing to wear Modifier Technology™ maternity singlet you can also stop on average around 1,000 nursing pads (based on 8 pads per day used for 3 months) ending up in landfill for each child you breastfeed.
As long as cared for properly, our garments can be used and worn just as long as regular underwear. In our Classic, Sensual and Active ranges over 85% of our garment is made from natural fabric such as merino and bamboo.
Modibodi garments can be washed with regular clothing in a laundry bag in cold water thus preventing hand washing and the additional waste of water.
- Can I see Modibodi in person before ordering?
In in the UAE we have a small range available at Eggs&Soldiers and TKD Lingerie.
Abu Dhabi TKD Lingerie, Abu Dhabi Mall
Dubai Eggs&Soldiers, Times Square Centre and TKD Lingerie, Town Centre Jumeriah Mall
Ras Al-Khaimah Eggs&Soldiers, Manar Mall
You can also visit us at events and markets in Dubai. Follow our Instagram to find out details.
- What size will I be in Modibodi underwear?
When choosing Modibodi underpants, swimwear or activewear, we highly recommend you choose your usual underpants, swimwear or activewear size.
When choosing Modibodi TEEN underpants and swimwear please be aware it is based on youth sizes which correspond closely to ladies size:
Youth 8-10 years = 04/3XS
Youth 10-12 years = 06/2XS
Youth 12-14 years = 08/XS
Youth 14-16 years = 10/S
For more detailed information, please visit our size charts in the link below:
- The Seamfree range feels tight. Is the sizing correct?
Yes, the seamfree style is purposely made smaller because the garment will stretch significantly after one wear. Once you wash and wear the seamfree garment you will notice it will fit to your body. If you need further help with help on this, please send us an email at [email protected]
- How do I wash my Modibodi?
After wearing, rinse in cold water till the water runs clear. Then wash (now or later) on a gentle cycle and hang to dry.
1. To maximize the performance of your garments, please give your Modibodi a wash before your first wear. This will help activate the Modifier Technology in the gusset.
2. Hang your maternity singlet from the bra straps to avoid stretching the fabric.
3. Use a laundry bag to wash your Modibodi garments. Natural fibers wash well, but don’t like zippers!
4. No fabric softeners and strong detergents eg. stain removers, please! It breaks down the hi-tech function of our garments and also reduces the durability of the fabrics and trims, so they won’t last as long.
5. Do not soak. Soaking can cause the potential thinning down and effect the efficiency/function of our antimicrobial treatment. Squeezing the deposits under the running water is much more effective, as soaking does not necessarily remove all the gusset deposit fully. It is more effective to rinse under running water and then place them into the washing machine.
Our garments can last for 2 years and even longer, however this is dependent on the wash and care of the garments. As underwear is considered a delicate product, we strongly recommend following our care instructions to ensure you get the most wear out of your underwear.
- How long will my Modibodi garments last?
Whilst we do not have a specific lifespan, our garments can last up to 2 years (or longer!). It is dependent on the wash and care of the garments. Underwear is considered a delicate product, so the elastic and thread may get damaged with wear and tear. We will guarantee the quality and fabrics for a period of up to six (6) months and will replace faulty garments up until this time if deemed to be a major fault. After this time, it will be classified as general wear and tear.
Though wear and tear may appear this will not impact the effectiveness of the Modifier Technology built into the gusset of the undergarments.
- Will my Modibodi garments smell?
No, if cared for correctly, your Modibodi garments won’t smell. If left soaking for more than a few hours or stored when the undies are not yet fully dried, your underwear can end up smelling mildewy and musty.
To remove the smell your underwear has, please dilute some white vinegar in a thin layer of water 1:3 (just enough to cover your underwear) and soak your underwear for 20 minutes. You can then place them in the wash and add some more vinegar to the wash load 1:5. For best results, hang them out under the sun and make sure that the undies are fully dry before storing them back in your drawers.
This should combat any current odour present in your undies. You can also use eucalyptus in your wash load to further combat this.
- I’ve used the Tumble Dryer, will Modibodi still work?
Don't worry, an accidental tumble dry will not ruin your Modibodi garment. Although we do advise refraining from using this all together as consistent use of the tumble dryer can break down the hi-tech function over time and will result in a much shorter life span of the garment.
- What can Modibodi Swimwear be used for?
Modibodi swimwear is designed for both light-moderate periods and bladder leaks.
If you plan to use your Modibodi swimsuit for period protection whilst swimming, they are best used alone on light days and spotting period days. So, if you have a standard period flow then toward the middle to second half of your period cycle. Modibodi swimsuits are also great as a back-up for periods on heavier days, and to prevent leaking on clothes and towels, or worn to prevent getting caught out when you are expecting your period to arrive. Once worn in the water, the garment will become wet inside and out. But, thanks to the quick-drying fabrics we have sourced from our range, you will be dry very quickly upon exiting the water.
- What is Modifier Swim Technology?
While we can’t share our proprietary information on what makes this technology so awesome, our patent pending Modifier Swim Technology comprises of dry-fast water repellent fabric, fights bacteria and odour, catches sneaky bladder leaks and is perfect for light period days!
- What are my Modibodi swim products made from?
Our fabric is made from nylon spandex and the gusset is a polyester blend, due to the nature of our technology we do not share any further information on what makes our product so unique.
- Is Modibodi Swim UPF rated?
UPF stands for Ultraviolet Protection Factor and is similar to SPF ratings used in suncreams. Garments with a UPF of 50 only allow 1/50th of the UV radiation falling on the garment to pass through it. The highest UPF rating a garment can be assigned is 50+, a piece in this range is determined as providing “excellent” protection from UV radiation. All Modibodi Swimsuits are rated UPF 50+. This is not a replacement for sunscreen and additional sun protection should always be used.
- Are Modibodi's breastfeeding singlets good for breast milk leaks?
Yes! If you are breastfeeding your baby, then most likely you will experience messy and annoying breast milk leaks.
Our nursing top that features our Modifier Technology™ provides a convenient, comfortable and effective way for you to breastfeed, replacing the need for irritating, disposable breast pads.
Our leak-proof lining has multiple layers. The top Merino wool layer is naturally antimicrobial and moisture wicking to keep you feeling cool and dry. Leaking breast milk is absorbed into the second layer of Microfibre Terry where it is locked away. The moulded foam cup sits behind this absorbent layer. The outer layer is water repellent to protect your clothes from leaks.
- Are Modibodi underpants good for post birth bleeding?
Yes! Our Maternity Brief uses the same patent-pending technology as our popular Maxi-24hrs technology products which absorb up to 50ml – the equivalent of 10 regular pads worth - making it ideal for postpartum bleeding. The built-in lining has multiple layers. The top layer wicks moisture away from the body to keep you feeling dry, the middle absorbent antimicrobial layers lock fluid away and fight odour and bacteria, and the bottom waterproof layer protects your clothing from leaks. The absorbent lining runs from the front to the back waistband for secure protection.
- How often will I need to change?
That will depend on your postpartum flow, but you may need to change after a few hours on the first day, and then less as the days go on. After the first few days of heavier postpartum bleeding you might wish to swap to our other styles, such as the Heavy-Overnight or Moderate-Heavy absorbencies to adjust to your flow.
- I’ve had a C-section Where will the waistband sit in relation to my wound?
The dipped V-shaped waistband on our Maternity Brief sits pretty low but it will likely still sit above your C-section incision. However, the waistband is wide and the fabric is incredibly soft, so it should not irritate your surgical wound. Some customers prefer to wear our Full Brief style which sits higher on the tummy in the post-surgical period.
- Will the Maxi-24 absorb postpartum clots? And if not, what happens to them?
If you pass clots during the first few days postpartum (most people do), any blood will be absorbed into the underwear’s built-in lining, while clots will sit on top, just like they do with disposable maternity pads. You can then just tip them into the toilet. Chat to your midwife or medical professional about the ‘normal’ range of clots to expect so that you can let them know if anything out of the ordinary is happening.
- What locations does Modibodi Middle East deliver to?
Modibodi Middle East delivers within the UAE, to Bahrain, Jordan, Oman and Saudi Arabia.
Orders are dispatched from Dubai.
- Are there custom charges and duties?
Within the UAE 5% VAT is included in prices shown on the website.
For purchases made from Bahrain, Jordan, Oman and Saudi Arabia, customs duties and taxes charged by your country’s Customs Service once it has reached its destination must be paid by the recipient. Modibodi is not responsible for and will not reimburse any charges or duties. You can find more information here.
Should you reject paying for these fees/taxes and your goods are returned to us, we will refund you the goods minus the costs charged to us for delivering to your country, plus return delivery charges and any additional charges applied by the shipping carrier.
- When will I receive my order?
United Arab Emirates
For orders AED300 and over, delivery by courier within the UAE is free of charge. Your order will be received within 1-3 business days.
For orders less than AED300 a delivery fee of AED18 applies. Your order will be received within 1-3 business days.
Express delivery is AED25. Your order will be delivered same day if ordered before midday, and next day if ordered after midday.
Bahrain, Jordan, Oman and Saudi Arabia
Deliveries are made via DHL. Estimated delivery time is 2-4 business days. For orders less than AED500 delivery is AED70. Delivery is free for orders AED500 and over.
Custom charges and duties:
As we are located in the UAE, duties and charges made by your country’s Customs Service once it has reached its destination must be paid by the recipient. Modibodi is not responsible for and will not reimburse any charges or duties.
Should you reject paying for these fees/taxes and your goods are returned to us, we will refund you the goods minus the costs charged to us for delivering to your country, plus return delivery and any additional charges applied by the shipping carrier.
- How do I return or exchange my items?
If you wish to return your item for an exchange, store credit or refund, please follow the steps below to ensure we can process promptly. All requests must be made within 30 days of purchase.
1. If your order includes multiple pairs, open one pair only to be sure you are happy with them. That way if you aren't happy with them, any unopened packages from the same purchase are also eligible for an exchange, credit or refund (excluding delivery fees).
2. Please ensure you try Modibodi garments on top of your underwear and keep the packaging. Returned items will only be accepted by our warehouse for an exchange, store credit or refund if they are unworn, unwashed, and if tried on, tried on over clothing.
3. Please email [email protected], including your order number and details of item/s you would like to return.
If eligible for return, customers will need to pay for the return of the garment/s to us. If eligible for an exchange, customers will need to pay for the return of the garment/s to us and Modibodi will pay for the delivery of the replacement item/s.
We are unable to accept returns on the following products:
2. Breastfeeding singlets
3. Items marked as final sale
- What do I do if I have a faulty item?
Modibodi takes extreme care in ensuring our goods are of the highest quality. However, if for any reason you find a fault with one of our products we would like to help you resolve the problem.
If you have received a product that is deemed faulty we will honour replacements on faulty pairs for up to 6 months post-purchase date. This excludes items indicated as not perfect.
We ask you to contact [email protected], please provide the following:
1. Your order number
2. A photograph of the garment/s affected
3. The size and style of the underwear that is faulty
3. Provide the batch number of the item for our reference (this can be found on the label of the garment).
- What if I have more questions?
We would be happy to answer any other questions you have.
Email us at [email protected] You can also call or WhatsApp +971 54 424 6089 Saturday to Thursday 9am - 5pm.